Privacy policy.

DEVMONKEY PRIVATE LIMITED

DEVMONKEY PRIVATE LIMITED and its affiliates, hereinafter referred to as 'DEVMONKEY,' are committed to respecting your privacy while visiting our website. We value the importance of privacy and security for our users. Please read through our privacy policy statement to understand our practices and policies regarding your information.

USER PRIVACY AND DATA PROTECTION

We do not collect your personal information without your consent unless you fill in the information on the DEVMONKEY website or engage our services for software consultancy.

PERTINENT LEGISLATION

Our website is designed to comply with the following national and international legislation about data protection and user privacy:

  • The California Consumer Privacy Act of 2018

  • The California Online Privacy Protection Act (CalOPPA)

  • The 'Do Not Track' amendment (DNT) 2014

  • The Children's Online Privacy Protection Act (COPPA)

  • UK Data Protection Act 2018 (DPA)

  • EU Data Protection Directive 1995 (DPD)

  • EU General Data Protection Regulation 2018 (GDPR)

  • The EU Cookies Directive (2011)

  • The Personal Information Protection and Electronic Documents Act (PIPEDA) (2000)

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India)

This site's compliance with the above legislation, all of which are stringent, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residence's specific data protection and user privacy legislation, you should contact our data protection officer for clarification.

PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

You may browse our website without providing any personal information about yourself. However, certain information, such as your IP address, demographics, your computer's operating system, and browser type, may be collected to provide better usability, troubleshooting, and to identify which parts of the website are visited and how frequently.

This website collects and uses personal information for the following reasons:

Site Visit Tracking

Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Google Analytics records data such as your geographical location, device, internet browser, and operating system, and none of this information personally identifies you to us. Google records your computer's IP address, which could be used to personally identify you, but Google does not grant us access to this.

Google Analytics makes use of cookies, details of which can be found on Google's developer guides.

Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.

Service Inquiry and Contact Forms

When you contact us through our website forms or inquire about our software consultancy services, we may require you to provide us with certain Personal Information such as your name, Email ID, Company name, Phone number, and Project requirements for one or more of the following purposes:

  • Identifying you

  • Contacting you

  • Understanding your project requirements

  • Providing software consultancy quotes and proposals

  • Delivering database migration and development services

Contact Forms and Service Requests

Should you choose to contact us using the contact form on our Contact Us page or request our software consultancy services, none of the data that you supply will be stored by this website or passed to / be processed by any of the third-party data processors initially. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL), meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

HOW WE STORE YOUR PERSONAL INFORMATION

If you submit a service inquiry or contact form on this website, some personal information will be stored within this website's database to provide you with software consultancy services. This information is securely stored and processed by applicable data protection laws.

For clients engaging our software consultancy and database migration services, we may temporarily process client data as part of our service delivery, but we do not permanently store client business data unless specifically required for ongoing support.

We implement appropriate technical and organizational security measures, including:

  • Encryption of data in transit and at rest

  • Multi-factor authentication on all systems

  • Regular security updates and monitoring

  • Access controls and user authentication

  • Cyber Essentials certified security practices

How Can You Access Your Data?

You have the right to ask for a copy of any of your data held by us (where such data is held). Under the GDPR, no fee is payable, and we will provide all information in response to your request free of charge. Please contact us for more details at info@devmonkey.co.in

DISCLOSURE AND USAGE OF YOUR PERSONAL INFORMATION

DEVMONKEY does not share your personal information with third parties for marketing purposes without seeking your prior permission. DEVMONKEY will seek your consent before using or sharing personal information for any purpose beyond the requirement for which it was originally collected.

We may share your personally identifiable information within DEVMONKEY or with any of our affiliates, business partners, service vendors, authorized third-party agents, or contractors, located in any part of the world. This is for data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.

Third-Party Service Providers

In the course of providing our software consultancy services, we may use the following third-party services:

  • AWS: Cloud infrastructure and hosting services

  • Google Workspace: Email and productivity services

  • Microsoft 365: Office applications and collaboration

  • GitHub: Code repository and version control

  • MongoDB Atlas: Database services

  • Slack, Zoom, Notion: Communication and project management

We may disclose personal information to law enforcement agencies or regulatory authorities, when required, to comply with legal obligations.

USE OF COOKIES

DEVMONKEY uses 'cookies' or bits of information to analyze and understand your preferences. Please be informed that DEVMONKEY will never use cookies to save any confidential information, such as passwords or payment transaction information. If you disable cookies, certain functionalities within our website might not be available.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality

  • Analytics Cookies: Help us understand website usage

  • Preference Cookies: Remember your settings and choices

LINKS TO THIRD-PARTY WEBSITES

Our website may contain certain links to third-party websites and services. Please be informed that the privacy policies adopted by these third-party sites might be different from ours and therefore we advise you to exercise caution and read through their respective privacy policy statements before providing your personal information. DEVMONKEY is not responsible for the protection and privacy of any information you may disclose in these sites.

ABOUT THIS WEBSITE'S SERVER

This website is hosted by [Hosting Provider] within secure data centers in [Location]. All data transmission is encrypted and protected by industry-standard security measures.

INTERNATIONAL DATA TRANSFERS

As we operate from India and provide services to international clients, particularly in the UK, your information may be transferred across borders. We ensure appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by data protection authorities

  • UK International Data Transfer Agreement (IDTA), where applicable

  • Technical and organizational security measures equivalent to GDPR standards

DATA BREACHES

We will report any unlawful data breach of this website's database or the database(s) of any of our third-party data processors to all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

We maintain comprehensive incident response procedures, including:

  • Immediate containment and assessment

  • Client notification within 24-48 hours

  • Regulatory notification as required

  • Remediation and prevention measures

DATA CONTROLLER

The data controller of this website is: DEVMONKEY PRIVATE LIMITED

Registered Office:
DEVMONKEY PRIVATE LIMITED
Address: 8/726, Vattappilly House, Malipuram PO, Vypin, Ernakulam, Kerala, India, 682511
Telephone: +91 8129504746
Email: info@devmonkey.co.in

Corporate Identity Number (CIN): U72900KL2022PTC074507
Date of Incorporation: 16th March 2022

DATA PROTECTION OFFICER

Any queries or concerns you may have with regards to our privacy policy and statement shall be addressed to the Data Protection Officer at the following contact details:

Data Protection Officer
DEVMONKEY PRIVATE LIMITED
Address: 8/726, Vattappilly House, Malipuram PO, Vypin, Ernakulam, Kerala, India, 682511
Telephone: +91 8129504746
Email: info@devmonkey.co.in

We value your feedback and shall address your concern at the earliest.

YOUR RIGHTS

Under applicable data protection laws, you have the following rights:

  • Right of Access: Request information about your data

  • Right of Rectification: Correct inaccurate personal data

  • Right of Erasure: Request deletion of your data

  • Right to Restrict Processing: Limit how we process your data

  • Right to Data Portability: Receive your data in a portable format

  • Right to Object: Object to processing for direct marketing

  • Right to Withdraw Consent: For processing based on consent

To exercise any of these rights, please contact our Data Protection Officer.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Website inquiries: 3 years or until you request removal

  • Active client projects: Duration of project plus 1 year

  • Completed projects: 5 years for support and reference

  • Financial records: 7 years as required by law

  • Marketing communications: Until you unsubscribe

UPDATES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of minor changes. Instead, we recommend that you check this page occasionally for any policy changes. For significant changes, we will provide direct notification via email where possible.

Last Updated: [Date]
Version: 1.0

COMPLAINTS

If you are not satisfied with our response to your privacy concerns, you may complain with:

  • India: Data Protection Authority (when established)

  • UK: Information Commissioner's Office (ICO) - ico.org.uk

  • EU: Your local supervisory authority

  • Other jurisdictions: Relevant data protection authority

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.